77 adc Privacy Policy
This document explains in detail how your personal information is collected, what it is used for, and how it is kept secure.
77 adc places protecting user privacy as its highest priority. This Policy is written so that you can clearly understand what information is held about you, why it is held, and how it is managed. This Policy is aligned with 77 adc's Terms and Conditions, and both documents together form part of the agreement between you and us.
1 Types of Information Collected
77 adc collects two types of information — information you provide directly and information generated automatically while you use the site.
1.1 Personal Identification Information
- Full name and date of birth
- National ID or passport number (for identity verification)
- Email address and mobile number
- Current address
1.2 Financial Information
- bKash, Nagad, or Rocket account number
- Bank account details (applicable for Dutch-Bangla, Islami Bank, or BRAC Bank, for example)
- Transaction history and amounts
1.3 Usage-Related Information
- Login time and IP address
- Device type, operating system, and browser version
- Time spent on the site and pages visited
- Betting and gaming activity data
2 How Information Is Collected
77 adc collects information through various means. The main methods are described below:
2.1 Registration and Account Management
Information you provide in the form when opening an account is collected directly. During the identity verification process, you may be asked to submit a copy of your ID or other documents.
2.2 Transaction Processing
Payment method details are collected when you make a deposit or withdrawal. A record of every transaction — including deposits of at least ৳300 and withdrawals of at least ৳1,000 — is stored.
2.3 Automatic Collection
When you visit the site, technical information is collected automatically through cookies, web beacons, and log files. This information is used to improve the user experience and to prevent fraud.
2.4 Through Customer Support
Information you provide during live chat or email contact is stored. This information helps with providing support in the future.
3 Purpose of Using Information
77 adc uses your information for the following purposes:
3.1 Account Management and Identity Verification
Personal information is needed to create your account properly, confirm your identity, and ensure secure login. This prevents unauthorized access.
3.2 Managing Financial Transactions
Financial information is used to process deposits and withdrawals. This information is essential to complete transactions via bKash, Nagad, Rocket, or bank transfer.
3.3 Providing Customer Support
Information is used to assist you through 24/7 live chat and email support, and to resolve your issues quickly.
3.4 Ensuring Responsible Gaming
77 adc is committed to responsible gaming. Analyzing user behavior to identify potentially problematic gaming patterns and providing support where needed is part of our responsibility.
3.5 Security and Fraud Prevention
Information is analyzed to prevent account abuse, money laundering, and other illegal activities. Every transaction is secured using SSL encryption technology.
3.6 Platform Improvement
Usage-related data is analyzed to improve the site's performance, usability, and content. This helps ensure a more suitable experience for players in Bangladesh.
4 Data Storage and Security
77 adc applies industry-standard technical and organizational measures to protect user data.
4.1 Technical Security Measures
- All data transfers are secured through SSL/TLS encryption
- Stored data is kept in encrypted databases
- Regular security audits and vulnerability assessments are conducted
- Two-factor verification (OTP) applies to sensitive operations
4.2 Access Control
Only staff members who need your data to perform their work can access it. All staff operate under confidentiality agreements.
4.3 Data Storage Location
Data is stored on secure servers. Appropriate safeguards are ensured for any international data transfers.
5 Sharing Information with Third Parties
77 adc does not sell or rent your personal information to any third party. However, information may be shared in specific circumstances:
5.1 Service Providers
Partner organizations engaged for payment processing (bKash, Nagad, Rocket, or bank transfer), identity verification, and technical services can only access the information required for their specific tasks. They may not use this information themselves.
5.2 Legal Obligations
Information may be disclosed under court orders, valid requests from law enforcement agencies, or applicable legal obligations. In such cases, 77 adc seeks legal advice and does not disclose more information than necessary.
5.3 Business Restructuring
User information may be transferred in the event of a company merger, acquisition, or asset transfer. Users will be notified in advance in such situations.
6 Cookies and Tracking Technologies
The 77 adc website and app use cookies and similar technologies.
6.1 Types of Cookies
- Essential Cookies: Required for the site's core functions, such as maintaining login sessions. These cannot be disabled.
- Performance Cookies: Monitor how well the site is functioning, such as analyzing page load times.
- Preference Cookies: Remember your language preference and other settings.
- Analytical Cookies: Collect aggregate data to understand site usage patterns.
6.2 Cookie Control
You can disable non-essential cookies through your browser settings. However, this may limit some of the site's functionality.
7 User Rights
As a 77 adc user, you have the following rights over your own information:
7.1 Right to Access Information
If you want to know what information is stored about you, contact the support team. A response will be provided within 30 working days.
7.2 Right to Correct Information
If any information you have provided is incorrect or incomplete, you can request a correction. You can update many details yourself in your account settings.
7.3 Right to Close Your Account
You may request to close your account at any time. Due to legal obligations, some information may need to be retained for a specified period.
7.4 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can unsubscribe through your account settings or via the support team. However, essential service-related messages cannot be stopped.
8 Data Retention Period
77 adc does not retain data longer than necessary. However, certain information is kept for a set period for legal and business reasons:
- Account information: For the entire period the account is active, and for a further period after closure as required by applicable law.
- Financial transaction records: For as long as required by financial regulations and compliance measures.
- Customer support conversations: For a limited period to maintain service quality.
- Technical logs: Generally short-term, for security monitoring purposes.
After the specified period, data is securely deleted or anonymized.
9 Protection of Minors
77 adc is an adults-only platform. The minimum age to participate in all activities, including casino games and sports betting, is 21 years.
Age is verified at the time of registration. Information from any person under 18 or 21 years of age is not knowingly collected. If it becomes known that a minor has opened an account using false information, that account is immediately suspended and the associated data is deleted.
Parents and guardians are requested to notify the support team immediately if they suspect their child is accessing this platform.
10 Changes to the Policy
77 adc reserves the right to update this Privacy Policy from time to time. The following steps are followed when changes are made:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continuing to use the site after a change is considered acceptance of the new policy.
You are advised to visit this page regularly to stay informed about the latest version of the policy. To learn more about 77 adc, read the About Us page.
11 Contact
If you have any questions, concerns, or requests about this privacy policy, please contact the 77 adc support team. Our team is available in both Bengali and English, 24 hours a day, 7 days a week.
For answers to common questions, visit our FAQ section — you'll find answers to many frequently asked questions there.